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Last Updated: January 2026

Your Privacy Our Priorities

Every piece of personal information you share with 995bet Casino is stored with the highest level of security. In this Privacy Policy, we clearly outline what data is collected, why it is collected, and how it is kept safe.

Last updated: January 1, 2026 | Estimated reading time: 8 minutes
Table of Contents
Important: By using the 995bet Casino website or app, you are considered to have accepted this Privacy Policy. Please read it carefully before your first use.

995bet Casino (referred to as "we" or "our platform") places the highest importance on the privacy of its members. We believe every individual has the right to control their personal data — and protecting that right is our responsibility.

This privacy policy explains what personal information we collect, how we use it, how long we retain it, and what rights you have. Our privacy policy is fully transparent — no hidden clauses or vague language.

This policy applies to the 995bet Casino website, mobile app, customer support channels, and all other services we provide.

1

What Information We Collect

995bet Casino collects your information in several ways. The table below provides full details:

Data Type Example How We Collect Your Data
Identity Information Full name, date of birth, national ID number Registration form, KYC verification
Contact Information Email address, mobile number, residential address Registration Form
Financial Information BKash/Nagad number, transaction history Payment Process
Device & Technical Information IP address, browser, operating system Automatically Logged
Usage Data Game history, betting patterns, login times Platform Operations
Cookies & Tracking Data Session tokens, preference settings Cookies & Local Storage

We only collect information that is necessary to provide our services, ensure security, and meet legal obligations. Collecting excessive or unnecessary data goes against our policy.

KYC Information: Copies of your national ID or passport are used solely for age verification and identity confirmation. These documents are stored on encrypted servers and are never shared with third parties.
2

How Your Information Is Used

995bet Casino uses your information for the following legitimate purposes:

  • Account Management: To verify registration, secure login, and ensure account protection.
  • Payment Processing: To process deposits and complete withdrawal payments.
  • KYC & Legal Compliance: For age verification, anti-money laundering compliance, and meeting regulatory requirements.
  • Customer Support: To resolve your complaints and issues quickly.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Personalized Experience: To tailor bonuses, offers, and game recommendations to your preferences.
  • Contact: To send you important updates, promotions, and security notifications.
  • Service Improvement: To analyze usage patterns and help us improve our platform.
We never sell your data to advertising networks or data brokers. Your information is used solely to improve 995bet Casino's services and maintain security.
3

Who We Share Your Data With

995bet Casino shares data with third parties only in very limited circumstances and strictly on a need-to-know basis:

  • Payment Provider: Payment processors including bKash, Nagad, and Rocket — used solely to complete transactions.
  • KYC Verification Services: Accredited verification providers for identity and age confirmation.
  • Legal Authorities: By court order, government directive, or regulatory request — strictly in compliance with the law.
  • Technology Partners: Hosting, security, and analytics providers — all bound by strict confidentiality agreements.
  • Fraud Prevention Agencies: With authorized agencies to prevent money laundering and fraud.

Before sharing your information with any third party, we verify that they uphold the same rigorous privacy standards we do. Third parties are not permitted to use your data for their own purposes.

4

Cookie Policy

The 995bet Casino website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve the quality of our services.

Cookies we use:

  • Essential Cookies: To maintain login sessions and ensure platform security. The platform cannot function without these.
  • Functional Cookies: For language preferences, theme settings, and other personalized experience options.
  • Analytics Cookies: To understand which parts of the website are used most and to improve our services.
  • Security Cookies: To detect fraudulent access and bot activity.
Cookie Controls: You can disable cookies from your browser settings. Keep in mind that turning off essential cookies may affect the functionality of certain features on the platform.
5

Data Security

995bet Casino uses the latest technology to keep your data secure. Our security measures include:

  • SSL 256-Bit Encryption: All data transmissions are carried out through encrypted connections.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: To block unauthorized access from external sources.
  • Regular Security Audits: Routine audits conducted by independent third-party security experts.
  • Data Backup: Regular backups to secure, isolated servers.
  • Employee Training: All staff undergo rigorous privacy and data protection training.
If you suspect any unauthorized access to your account, contact support@995betcasino.com immediately and change your password.
6

How Long We Retain Your Data

We do not retain data beyond what is necessary. Below is the retention period for each data type:

Data Type Retention Period
Account & Identity Information 5 years after account closure
Financial Transaction Records Up to 7 years as required by law
KYC Documents 5 years after account closure
Customer Support Records 3 years after issue resolution
Marketing Consent Records 3 years after consent withdrawal
Technical Log Data Up to 12 months

Once the retention period ends, data is securely deleted or anonymized so that individuals can no longer be identified.

7

Your Rights

As a 995bet Casino member, you have the following rights over your personal data. To exercise any of these rights, contact us at support@995betcasino.com.

8

Minor Protection

995bet Casino is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age verification is mandatory at registration and is reconfirmed during the KYC process.

If we discover that a minor has registered on our platform, the account will be immediately closed and all collected data will be permanently deleted.

For Parents: If your child has accidentally created an account, please contact support@995betcasino.com immediately. We will close the account and delete all associated data within 24 hours.
9

International Data Transfers

As 995bet Casino is an international platform, your data may in some cases be processed on servers located in other countries. Regardless of where processing takes place, we ensure:

  • The country where your data is stored has adequate data protection laws in place.
  • Strict data processing agreements are in place with all third parties.
  • International privacy standards are followed for all data transfers.
  • Your data remains protected under all circumstances.
10

Privacy Policy Updates

995bet Casino reserves the right to update this Privacy Policy as needed. For any significant changes, we will:

  • We will notify you in advance by email.
  • We will display a clear notification on the platform.
  • The date of any changes will be updated on this page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

11

Contact

For any questions or complaints about our privacy policy, or to exercise your rights, please get in touch with us:

  • Email: support@995betcasino.com
  • Live Chat: Click the icon at the bottom right of the website
  • Response Time: Typically within 48 hours
Data Protection Officer: For privacy-related requests, email our Data Protection team directly at: support@995betcasino.com — please include "Privacy Request" in the subject line.

Your Data Rights

Every 995bet Casino member has full control over their own personal information.

1

Right to Access

If you'd like to know what data we hold about you, submit a request and we'll provide a full breakdown within 30 days.

2

Right to Rectification

If any of your information is incorrect, you can request a correction and we will update it as soon as possible.

3

Right to Erasure

Unless required by law, your data will be permanently deleted upon your request.

4

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted.

5

Right to Data Portability

You can request your data in a structured, machine-readable format.

6

Right to Opt Out of Marketing

You can unsubscribe from promotional emails or SMS messages at any time.

Why Choose Us Privacy Policy Separate

256-bit SSL Encryption
Every transaction and personal detail you share is protected with military-grade encryption. No third party can access or read this information.
Data Is Never Sold
995bet Casino never sells your personal data to third parties. Your data exists solely to serve you.
Full Control is Yours
You have full rights to view, correct, delete, or download your own data — submit a request at any time.
Transparent Policies
No hidden fine print. Our Privacy Policy is written in plain, straightforward language so every member can understand it easily.
International Standards
Our privacy policy is developed in line with international data protection standards and is verified through regular third-party audits.
Quick Response
We respond to all privacy-related requests within 48 hours. Your concerns are never ignored.

About Privacy Frequently Asked Questions

Yes, 995bet Casino protects your data with industry-leading 256-bit SSL encryption, firewalls, and two-factor authentication. Our servers undergo regular security audits. For your own protection, we also strongly recommend using a strong password and keeping 2FA enabled.

No, 995bet Casino does not sell your data. Limited information is shared with approved third parties only for payment processing, KYC verification, and legal compliance. These third parties are not permitted to use your data for their own purposes.

Yes, you can request deletion of your data. However, certain information — such as financial transaction records — must be retained for a specified period due to legal obligations. Where no such obligation applies, data is typically deleted within 30 days.

You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any promotional email, or by emailing support@995betcasino.com — we will remove you from the list within 48 hours. Please note that essential account and security notifications cannot be turned off.

Yes, all documents submitted for KYC are stored on encrypted servers. Only authorized personnel can access them, and solely for identity verification purposes. These documents are permanently deleted 5 years after account closure.
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